Compass Arts Policies and FAQ

Drop-ins are permitted for classes when space allows and at each teacher’s discretion. If a class is preparing for a performance or share of work, drop-ins are typically not allowed. Please call or email enrich@compassarts.org to confirm that there is space to drop in at least 24 hours prior to the class you would like to attend.

Registrations after a class trimester has begun are permitted for classes when space allows and at each teacher’s discretion. Email enrich@compassarts.org to inquire about joining a class after the start date.

Payment plans ARE available in which class fees are broken into 3 or 4 automatic monthly payments via credit card over the trimester. The first payment must be made prior to the student joining the class. Email andy@compassarts.org to set up your payment plan. Please note that payment plans come with a $25 setup fee.

Each year, our community contributes to make our sliding scale assistance program available. If you are interested in a class but the cost is too prohibitive, please fill out our Sliding Scale Assistance form. We will work with as many people as possible to make our programming accessible and if we aren’t able to offer you financial assistance right away, we will keep your information and reach out as more assistance becomes available. Please also visit our sliding scale FAQ page.

We also offer a family discount coupon program! Once you have registered for a class for someone in your immediate family during one of our trimesters (fall, winter, spring), you will receive a coupon that gives 10% off every other class you register for in that same trimester for anyone in your immediate family! (May also apply to some workshops and events on a case by case basis.)

Your tax deductible donation will be incredibly helpful in providing support to those in our community who want to access our programming but are unable to pay the full amount while also ensuring that we are paying our teachers and staff a living wage. Please visit our donate page to contribute.

At CACP, we’re always working to maintain accessibility to our programs for our community. We know students and families could find themselves in a situation where they need to cancel a registration. Below are our standard cancellation policies. However, if you find yourself in an unusual situation and would like to discuss an alternative solution, please email us at enrich@compassarts.org and we’ll do our best to find a solution with you.

CANCELLATION POLICIES FOR MULTI-SESSION CLASSES:

  • Cancellations made 7 days or more prior to a multi-class series will receive a full refund, minus a 5% transaction fee.
  • Cancellations made within 7 days of a multi-class series will receive a credit for a future class.
  • Cancellations made after the start of a multi-class series will receive a credit equal to half of the remaining classes up until the halfway point in that class series, after which no credit or refund will be issued.


CANCELLATION POLICIES FOR SINGLE WORKSHOPS OR EVENTS:

  • Cancellations made 7 days or more prior to a single workshop or event will receive a 50% refund, after which no refund will be issued.


CANCELLATION POLICIES FOR SUMMER CAMPS:

  • Cancellations made by May 15 receive a full refund minus a $75 non-refundable application fee. After this date, refunds will be granted on a per-case basis (in the event of illness or family emergency).


WHY THE $75 APPLICATION FEE FOR SUMMER CAMP CANCELLATIONS?:

  • There are a few reasons why we charge this fee for summer camp cancellations. Summer camps tend to book up early so cancellations leave us in the position of trying to fill your spot when many folks have already solidified their summer plans. While we do maintain waitlists for our summer camps, the work of reaching out to waitlist members to find replacement registrants can be time-consuming and therefore costly.
  • If a class cannot run at all due to low enrollment, we will reach out to applicants who are enrolled and they will receive a full refund or the option to transfer into a different class.
  • If a teacher is unable to teach a class and we are unable to secure a substitute teacher, we will either offer a make-up class or refund the prorated amount for that class if we are unable to offer a make-up.
  • In the case of inclement weather, we’ll run the class online instead of in person when possible.
  • We don’t offer refunds or make-ups for classes missed by students. Again, in the case of emergency circumstances, please email us to discuss options.
Compass Arts Creativity Project, Inc. is a 501(c)(3) nonprofit corporation (ID: 84-2932313). Tax deductible donations to Compass Arts can be made on our donate page.
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COMPASS ARTS CREATIVITY PROJECT
333 Fishkill Avenue, Beacon, NY 12508
(Beacon Music Factory building)

CONTACT COMPASS ARTS
Tel: 845.580.2061
enrich@compassarts.org

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